Privacy Policy

Viyona Academy

Last Updated: June 12, 2026

Welcome to Viyona Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our website, located at www.viyonaacademy.com, and the educational services we provide, including Kerala PSC coaching and Classes 6th to 12th tuitions.

By accessing or using our website and services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our courses (such as PSC coaching or school tuitions), or otherwise contact us.

• Personal Details: Name, email address, phone number (including WhatsApp numbers), and location/address.
• Academic Information: Current grade/class (6th to 12th), preferred courses, examination targets (e.g., LDC, LGS, Degree Level PSC), and past academic history if applicable.
• Payment Information: We may collect data necessary to process your payment if you make purchases for our subscription tiers (Intro, Basic, Standard, Premium). Note: Payment card details are handled by secure third-party payment gateways.
• Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, operating system, referring URLs, and pages viewed (e.g., via Blogger/Google Analytics).

2. How We Use Your Information

We use personal information collected via our website for a variety of business and educational purposes described below:

• To Provide Services: To enroll you in chosen courses, grant access to live video classes, and provide chapter-wise PDF study materials.
• To Communicate: To send you administrative information, course updates, mock test schedules, and respond to your inquiries (frequently via WhatsApp or phone).
• To Personalize Learning: To offer 1-on-1 mentorship sessions and tailor our educational content to your specific needs.
• To Improve Our Website: To request feedback, monitor analytics, and improve user experience and website design.

3. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

• Service Providers: Third-party vendors who perform services for us (e.g., hosting via Blogger/Google, payment processing, data analysis, and WhatsApp API integration for communication).
• Legal Obligations: We may disclose your information where legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

4. Children's Privacy

Because we offer tuition services for students from Classes 6 through 12, we may collect information regarding minors. We strictly mandate that enrollments and data submissions for students under the age of 18 be conducted by, or with the explicit consent of, a parent or legal guardian. If we learn that personal information from users less than 18 years of age has been collected without verifiable parental consent, we will deactivate the account and take reasonable measures to promptly delete such data.

5. Data Security & Retention

We aim to protect your personal information through a system of organizational and technical security measures. However, despite our safeguards, no internet transmission can be guaranteed to be 100% secure. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the details provided below.

7. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or relevant laws. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, or wish to exercise your privacy rights, you may contact us at:

Institution: Viyona Academy

Address: Kollam, Kerala, India

Phone / WhatsApp: +91 8921364136

Website: www.viyonaacademy.com